Free Shipping on ALL orders over £300. Shipping Worldwide
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    Nearly all our orders are dispatched within 24 hours however occasionally there may be a delay during busy periods or holidays.   Please note that all orders are sent using registered post and must be signed for.

     

    Shipping to the UK:

    Free delivery on all orders over £300
    Standard delivery: £4.50 (3-5 working days) for orders under £250
    Next day delivery: £10 (order by 11am – this excludes weekends & bank holidays and certain parts of the UK e.g. The Highlands)

     

    Shipping to Europe:

    Free delivery on all orders over £300
    Standard European delivery: £10 (up to 7 working days)

     

    Shipping to the US, Canada and Rest of the World (Please note we DO NOT ship to New Zealand):

    Free delivery on all orders over £300
    Rest of World delivery: £15 (times vary country to country)
    Any import duties & customs fees will be included in the total that you pay at checkout; no further charges will be due on delivery.  We therefore ask as part of the agreement when ordering from this site that any international returns are sent back by the same method – this will be outlined in your delivery note.

     

    Refunds and Exchanges

    If you wish to return an item for a refund, you must notify your intention to return it on receipt of the item by emailing us at : info@sexykaftans.com , the item(s) should then be returned unused and with tags on within 7 days (14 days for International orders) to us at : Louise Sandberg Limited (www.sexykaftans.com), Unit 109, 9 Jerdan Place, Fulham Broadway, London SW6 1BE, UNITED KINGDOM.  Please fill out the returns form that must be sent with your item.  Please note that it is essential that you use a registered or tracked service as we cannot be responsible for any items lost on their way back to us.  We only offer same value exchanges, any differing amount exchanges must be requested as a refund and a new order placed, this helps avoid any confusion on both sides.

    Any questions about our shipping or returns please email us at: info@sexykaftans.com